Due to continued expansion ofeir evowe are now seeking to recruit an experienced Level 2 Support Deskside Engineer that endeavours to become an integral part of our Managed Services Team, working on a dedicated team for a prestigious client, supporting an evolving and exciting multi-technology IT environment. The successful candidate will work on and receive exposure to different technologies, Microsoft Servers, Microsoft Exchange, Active Directory, VMWare, Citrix, Cloud (Azure), as well as the latest Microsoft applications & solutions. **This role is based fully onsite 5 days a week with our customer in Dublin City Centre.** The role would involve: Resolving hardware and software issues for desktops, laptops, and other devices.Provision accounts and equipment Desktop Support for customer Supporting Windows Desktops, Outlook, Networks, Ms. Office, O365 Maintain and build the current documentation in place Hardware troubleshooting & Diagnostics Software Installation and Configuration Interacting with and managing 3rd parties Application troubleshooting and support Imaging and Deployment Manage File Permissions and Access Rights Configuration and Support of Mobile Devices Providing support to users remotely and on-site. Basic networking knowledge and troubleshooting skills. Excellent communication skills to interact with users and management. Experience 3+ years Working in a deskside support environment (required) Active Directory, Microsoft Exchange, MS Office Level 2 support Office 365 and Virtualization experience advantageous. Customer Services, Call Handling It would be preferred if the candidate had one of the following accreditation'sand experience Microsoft Specialist certification in Windows 10 A Microsoft MCP for Client or Server OS Comptia A+ Comptia Net+ Successful candidates will receive exposure to All Microsoft Operating Systems Windows Servers Virtualization Vmware, Citrix, Hyperv SMB Networking Environments Unified Communications Remote Access Solutions eir reserves the right to conduct appropriate suitability checks in relation to prospective employees including but not limited to reference checking and/or other searches using publicly available information. We are committed to creating an inclusive and supportive work environment. If you require any reasonable adjustments during the application or interview process, please let us know, and we will work with you to meet your needs #eirforall evo7125 Candidates must be eligible to work full time and long term in the location specified or currently hold a valid appropriate long term work Visa to apply. eir evo talent, eir evo and our clients are equal opportunity employers who seeks to recruit and appoint the best available person for a job regardless of marital / civil partnership status, sex (including pregnancy), age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability. eir evo talent, eir evo and our clients apply all relevant Data Protection laws when processing your Personal Data. If you choose to apply to this opportunity and share your CV or other personal information with eir evo talent, eir evo and our clients, these details will be held by us in accordance with our privacy policy used by our recruitment team to contact you regarding this or other relevant opportunities at eir evo talent and eir evo Skills: Troubleshooting Deskside Support Microsoft 365