Technical Services Chemist Job Description
This role involves providing technical support to internal colleagues and customers. You will design and deliver customer training and seminars, as well as provide internal calibration services.
You will maintain current accreditations and develop new scope as required. Additionally, you will develop new products and services for customers, conduct analytical method development and validation, and investigate customer complaints.
Strong communication skills are essential for this position, as you will participate in daily operations meetings and engage in the development of the new Metrology Centre.
Key Responsibilities:
* Provide technical support to internal colleagues and customers.
* Design and deliver customer training and seminars.
* Provide internal calibration services.
* Maintain current accreditations and develop new scope as required.
* Develop new products and services for customers.
* Conduct analytical method development and validation.
* Investigate customer complaints.
* Participate in daily operations meetings.
* Engage in the development of the new Metrology Centre.
Required Skills and Qualifications:
* Chemistry qualification with industrial experience preferred.
* Broad scientific experience with strong customer interaction.
* Strong technical knowledge and troubleshooting skills.
* Understanding of ISO17025: 2017, ISO17034, and ISO9001: 2015.
* Ability to work independently and as part of a team.
* Scientific approach to problem-solving.
* Attention to detail and ability to prioritize tasks.
* Effective communication and persuasion skills.