Customer Service Representative
This role is for individuals who are passionate about delivering exceptional customer experiences and driving business results. As a Customer Service Representative, you will be the face of our organization, interacting with customers in person or via phone/email to resolve issues and provide support.
* You will be responsible for handling customer inquiries, resolving complaints, and providing product information in a professional and courteous manner.
* You will work collaboratively with colleagues to achieve sales targets and drive revenue growth.
* You will stay up-to-date with industry trends and competitor activity to ensure you can demonstrate to customers why they should choose us.
Requirements:
* Prior experience in a customer-facing role, preferably in retail or sales.
* Flexibility around working hours, including evenings and weekends.
* Excellent communication and interpersonal skills.
* A keen interest in technology and a desire to learn.
What We Offer:
* A competitive salary and commission structure.
* 25 days annual leave per year.
* A generous employee plan.
* Benefits contribution paid monthly.
* An employer-matched pension scheme.
* Life assurance and salary protection from day one.