Job Summary:As a Fleet Support Coordinator, you will report to the Fleet Support Manager and play a crucial role in our service team, responsible for delivering exceptional driver support, coordinating, and managing a high-quality service, maintenance, and repair program. This role is pivotal in ensuring the efficient operation of our fleet.Responsibilities Include but Are Not Limited To:Input customer information into our comprehensive fleet management system.Efficiently process high volumes of telephone inquiries.Daily authorization of repairs, issuing order numbers, and agreeing on service, maintenance, and repair costs within agreed guidelines to minimize expenses.Organize logistics around NCT & CVRT test requirements.Ensure vehicle downtime is minimized, and operating costs remain within agreed budgets.Communicate with vehicle manufacturers and liaise with their representatives on issues determined by after-sales policy.Handle complaints and communications promptly, adhering to the correct policy and within agreed guidelines.Daily update of the database and correspondence, as well as processing maintenance invoices in our system.Achieve team goals and individual targets as outlined by the line manager.What We're Looking ForEnthusiastic, self-motivated, and well-presented individual.Proficiency in computer skills, including fleet management software.Excellent numeracy and literacy skills required.Effective telephone communication skills with both suppliers and customers.Strong drive for customer satisfaction, comfortable negotiating and resolving issues with repairing service agents and internal stakeholders.Experience as a Service Advisor at a dealership or vehicle manufacturer is a distinct advantage.Our ValuesWe succeed through:Integrity – Doing the right thing.Commitment – Taking ownership.Caring – Putting people first.Join UsCompetitive salary and commission.Supportive, collaborative team culture.Opportunity to build strong client relationships and develop your career in a growing business.Benefits:Employee Referral BonusesWellness InitiativesCompany Pension SchemeAccess to an Employee Assistance ProgrammeGenerous employee discountsDiscounted Health Care PoliciesBike to work schemeEnhanced Statutory Sick PayJob Types: Full-time, PermanentLicence/Certification:B Driving Licence (required)Work authorisation:Ireland (required)Work Location: In person