Aer Lingus Cargo Agent Opportunity
Our team is expanding, and we're seeking a highly skilled Cargo Agent to join our dynamic Cargo Department. Based in Dublin Airport, you will play a crucial role in ensuring the timely handling of life-saving medical products, pharmaceuticals, and other valuable cargo.
Key Responsibilities:
* Maintain quality customer service by adhering to organizational standards.
* Project a professional image to customers and respond to queries in a timely and effective manner.
* Contribute to team efforts by accomplishing related tasks and providing feedback to Line Management.
* Prepare cargo shipments for onward flights and receive inbound cargo from global origins.
* Ensure accurate and timely completion of cargo preparation tasks.
Requirements:
* A full clean EU driving licence is required.
* Comfortable working with IT applications and possessing basic keyboard skills.
* Strong communication skills, both written and verbal, with the ability to present facts clearly and objectively.
* A high level of energy and enthusiasm combined with the ability to learn new skills quickly.
* Proven ability to deliver excellent customer service with a strong attention to detail.
* Proven ability to work on own initiative while contributing effectively as part of a team.
* Strong interpersonal skills with the ability to build and maintain positive working relationships.
* Fluent in English, both written and spoken.
* Eligible to live and work in the EU.
* Provide 2 verifiable references.
* Able to pass a strict airport security vetting procedure which includes a 5-year background check.* or be in possession of a current airside pass for Dublin Airport.
Benefits Package:
* Competitive salary.
* Generous paid annual leave (up to 32 days holiday).
* Heavily discounted staff travel privileges with Aer Lingus and some select partner airlines.
* Employer pension contribution to a Defined Contribution Pension Scheme.
* Life assurance cover.
* Income protection cover.
* Paid sick leave.
* Free uniform.
* Free airport parking.
* Employee assistance program.
* Cycle-to-Work scheme and Tax Saver Scheme.
* Subsidised dry cleaners and various airport discounts.
* Learning & Development support through a catalogue of courses.
* Opportunity to grow your career in Ireland's only 4-star airline.