Technical Sales & Support
We're looking for a proactive, detail-oriented person to provide technical sales support for our water and instrumentation product ranges. The role involves sizing and specifying equipment, answering setup and troubleshooting queries, preparing accurate quotations, and managing orders throughout the sales cycle.
Responsibilities
* Respond to customer enquiries by phone and email (selection, sizing, installation, and basic fault-finding).
* Recommend products and configurations across valves, meters, fittings, and instrumentation (flow/pressure/level sensors, data loggers, controllers).
* Prepare and follow up on quotations, proposals, and tender documentations in a timely manner.
* Process sales orders and ensure timely delivery coordination.
· Work closely with suppliers to confirm lead times, availability, and technical specifications.
· Assist the external sales team with sales administration and client support.
* Maintain accurate records of enquiries, quotations, and orders in the ERP & CRM packages.
* Develop strong technical knowledge of water network products
Requirements
* Experience in technical support or inside sales, preferably within water, utilities, construction, or instrumentation.
* Working knowledge of water networks and/or instrumentation, or a strong capacity to learn quickly.
* Clear written and verbal communication; organised approach to managing multiple requests.
* Proficiency with Microsoft Office; experience with Sage 200 an advantage.
Benefits
* Structured product training and professional development
* Competitive salary commensurate with experience
* Performance-related bonus
* Supportive team environment in a long-established company
* Free on-site parking
Job Types: Full-time, Permanent
Pay: €27,000.00-€37,000.00 per year
Benefits:
* Bike to work scheme
* On-site parking
Ability to commute/relocate:
* Drogheda, CO. Louth: reliably commute or plan to relocate before starting work (required)
Application question(s):
* Do you have experience with process instrumentation or water network products?
Education:
* Leaving Certificate (required)
Experience:
* Technical support: 1 year (preferred)
Work authorisation:
* Ireland (required)
Work Location: In person