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Service Advisor -Fitzpatrick's Hyundai Tullamore
Fitzpatrick's Garage Group, celebrating over 74 years in business operate a number of car dealerships covering Counties Kildare, Laois, Carlow and Offaly and holding franchises for Hyundai, Opel, smart and Mercedes-Benz.
Fitzpatrick's Tullamorewish to recruit an additional Service Advisor to join our successful operation. This is a fantastic opportunity to join our aftersales team as we embark on a major expansion of our Hyundai operations.
Responsibilities will include;
* Assist in the day to day administration and management of our busy Service Department
* Dealing with customers in a courteous and professional manner, anticipating their needs and always exceeding their expectations
* Appointment bookings, Job scheduling and liaising with our customers and internal departments
* Preparation of Repair Estimates, final invoicing and processing and settlement of warranty claims
* Maintain product and technical knowledge across our range of passenger cars
* Job status monitoring and customer communication
* Work with our After-sales teams to ensure agreed targets and deadlines are met
The successful candidates will have;
* Previous experience in a Customer Service role is essential
* Be highly motivated and able to work on their own initiative
* Previous experience in the motor industry is desirable
* Excellent interpersonal and organizational skills
* Strong Computer Skills including MS Office and experience with CDK/Kerridge would be advantageous
* Demonstrate a strong interest and knowledge of the motor industry
* Full, clean driving licence
Attractive terms including bonus incentive scheme, pension will be offered to the successful candidates. For the successful applicants, we are offering, secure, permanent positions in a company, committed to growth and continuous development and training.
If you are interested in this position and believe you can make a significant contribution to our business please forward your CV to
Skills
Aftersales Customer Service Customer Focus Customer Care Administrative Support Organisational Skills
Benefits
Parking Pension Fund Performance Bonus
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Other
* Industries
Administrative and Support Services
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