The Role:
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* Are you a motivated and experienced insurance professional seeking a challenging opportunity? Are you able to work effectively in a fast-paced commercial environment, handling complex client relationships and providing exceptional service?
Main Responsibilities:
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* Lead a portfolio of global inward businesses within a dynamic broking environment.
* Handle clients' renewals from start to finish, assisting with mid-term alterations, dealing with general day-to-day client and carrier queries and administrative duties pertaining to same.
* Provide support to our designated claims team in the handling of insurance claims.
* Assist colleagues across a range of general lines products.
* Review policy wording.
* Build strong relationships with clients, underwriters and network colleagues through the delivery of a market-leading service.
* Secure and retain clients by providing an excellent service.
* Participate in sales initiatives to target new clients.
* Expand and share knowledge and capabilities.
* Maintain the utmost standards of compliance and adherence to broking best-practice.
* Align with all management audit requirements.
The Opportunity:
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This is an exciting opportunity for a Senior Client Service Advisor to join a leading Global Division. As a key member of the team, you will be responsible for delivering exceptional client service and driving business growth.
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Key Requirements:
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* Relevant broking experience.
* CIP qualification (minimum).
* Ability to communicate effectively with clients, insurers and colleagues.
* Excellent organizational and administrative skills with ability to work to strict deadlines.
* Great teammate with the ability to work independently.
* Ability to prioritize workload and deliver on objectives.
* Show a strong dedication to understanding customer needs and attention to detail.
* Proficient in Microsoft platforms i.e. Word, Excel and PowerPoint.
What We Offer:
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* A comprehensive benefits package.
* An inclusive workforce.
* Flexible working arrangements.
* Opportunities for career development and growth.
* A supportive and collaborative team environment.