We are seeking a highly organized and customer-focused Receptionist to join our team.
This role involves providing exceptional service to clients, managing appointment bookings, and maintaining a professional reception area.
* Greeting clients warmly and ensuring a seamless check-in/check-out experience.
* Managing phone calls, emails, and messages in a prompt and professional manner.
* Coordinating the clinic schedule and ensuring smooth clinic operations.
The ideal candidate will have strong organizational skills, a presentable appearance, and a friendly demeanor. Previous experience in a similar role is desirable but not required.
In addition to your technical skills, you will also possess excellent communication and interpersonal skills, with the ability to work effectively as part of a team.
You will be responsible for maintaining accurate records, performing administrative tasks, and supporting the team to ensure the smooth operation of the clinic.
This is an exciting opportunity for a motivated and detail-oriented individual to join our dynamic team.
Key Responsibilities
* Manage client interactions, appointments, and clinic operations.
* Maintain accurate records and perform administrative tasks.
* Support the team to ensure smooth clinic operations.
Requirements
* Fluent English speaker (spoken and written).
* Strong organizational and multitasking skills.
* Presentable, friendly, and professional appearance.
* Discreet and respectful with patient confidentiality.
Desirable Qualifications
* Previous experience in a clinic, spa, or customer-facing role.
* Familiarity with booking software or CRM systems.