Job Description Location: Garville Avenue, Dublin 6 Job Type: Full-time, Permanent (39 hours per week) Rate: €16 per hour About us Orwell Healthcare is one of Dublin's most respected healthcare providers, renowned for delivering exceptional care to our residents since ****.
We operate across two locations in Rathgar: Orwell Private: Convalescence, Long-Term Care and Acquired Brain Injury Unit Orwell Queen of Peace: Long-Term Care Our vision is to provide a continuum of high-quality, person-centred care in a friendly, homely and luxurious environment.
Services include residential long- and short-term care, dementia care, acquired brain injury care, respite care and home care support.
Role Overview We are currently seeking a professional and organised Receptionist to join our Front Office team.
Reporting directly to the Hospitality Manager, the successful candidate will manage all reception duties while ensuring the highest standards of confidentiality, customer service, and administration within the healthcare setting.
Duties and Responsibilities To take enquires and arrange viewings Ensure that the preadmission occupancy lists are kept up to date Process monthly small bills for residents and record and receipt payments.
Process convalescent patient accounts.
Process incoming and outgoing post.
Order, record and ensure daily newspapers are delivered to the units for the residents Organise couriers, mini bus and taxis as required.
Record lab tests sent to Hospitals and organise transport for same.
Keep Care Monitor updated with resident's details and finances.
Maintain all resident filing in accordance with HIQA guidelines.
Provide administration support to Management and Nurses if required To support in sales and marketing as required and maintain stock of brochures and tariff sheets.
To keep all nursing forms and admissions folders up-to-date.
To process delivery dockets and purchase order forms in accordance with the correct procedure.
The ideal candidate will possess the following A minimum of one year's experience in a receptionist or similar administrative role Ability to work effectively in a small team within a busy environment Strong communication skills, both verbal and written Proficiency in Microsoft Excel and Microsoft Office A professional and courteous telephone manner Excellent organisational and time-management skills What We Offer Paid mandatory training Subsidised cafe Death-in-Service Insurance benefit Company pension Continuous Professional Development opportunities Employee referral scheme Tax saver scheme (Bus, Rail, Bike to Work) Employee Assistance Programme Bike storage Company events Sick pay (as per policy) Additional Information All job offers are subject to: Satisfactory references Garda Vetting Pre-employment medical assessment Experience: Receptionist (1 Year) Work authorisation: Ireland (required) Work Location: In person Orwell Healthcare is an equal opportunities employer .