Job Overview:
We are seeking a Customer Service Representative to join our team. As a key member of our operations, you will be responsible for providing exceptional customer experiences, supporting day-to-day business activities, and maintaining a clean and safe work environment.
Key Responsibilities:
* Deliver outstanding customer service and resolve any issues that may arise
* Support the successful operation of the business by completing tasks and duties as assigned
* Ensure the shop floor is clean, tidy, and free from hazards
* Follow all food safety policies and procedures
* Manage stock levels and maintain accurate inventory records
* Work closely with management to achieve sales targets and improve overall performance
Benefits:
* Discounts on select food and beverage items
* A bike-to-work scheme (available after 6 months of service)
* Healthcare plans for medical expenses, including dental and optical care
* A wellbeing platform offering resources and support for mental health and wellness
* A company pension scheme
* Exclusive offers on broadband and mobile services
* A refer-a-friend program
* Opportunities for professional development through online and classroom-based training