Job Overview
This is an exciting opportunity to become a key member of our team, providing support and care to homeless individuals in Dublin. The ideal candidate will be a good communicator, show an ability to be flexible, use their initiative and apply sound decision making skills.
About the Role
* To provide essential support to the service team, ensuring service users are treated with respect at all times.
* Relay messages for Service Users and staff, manage the intercom/fob system, ensuring all staff, service users, visitors are made feel welcome.
* Sign In/Sign Out books on arrival and departure.
* Take delivery of post and distribute post to Service Users and staff, ensuring all outgoing post is posted each day.
* Deal with all enquiries at the desk in a cordial and professional manner.
* Take in service charge from Service Users as required and link with staff when service users arrive without due payments.
* Keep the reception area in order.
* Maintain notice boards in the reception area, ensuring notices are up-to-date and accurate.
* Carry out routine clerical activities (sending routine replies, photocopying, fax dissemination, typing letters, reports and minutes), provide full administration support to management.
* Ensure Health and Safety standards are met within the Service in accordance with Depaul's Health and Safety policy.
* Record and report health, safety and security issues.
* Cooperate with project staff in managing emergency situations.
* Work as a member of the team in the best interests of Service Users.
* Participate in consultation processes.
Requirements
* 1 year's experience using Google Drive and email, Microsoft Suite (Excel, Word, PowerPoint).
* Proven analytical skills and attention to detail.
* An understanding of current social issues.
* Proficient use of IT required in role, including email in a professional capacity.