About the roleTesco is a values-led business committed to building a better Tesco and supporting our colleagues in Serving Ireland’s Shoppers a Little Better Every Day. We aim to create an emotional connection with our customers and colleagues, making their lives more manageable and enjoyable. Tesco Ireland is dedicated to developing individual talents and supporting professional growth, valuing people with strong leadership skills and an entrepreneurial attitude.The RoleWe are seeking to appoint a Line Manager responsible for supporting and leading a department and team to deliver the best shopping experience for our customers. This role reports to the Deputy Manager and ensures we serve Ireland’s shoppers a little better every day.ResponsibilitiesCreate an inspiring and welcoming environment for colleagues and customersBe responsible for the store when the Store Manager/Deputy Manager are absentEnsure the team is fully trained and validated in their rolesFoster two-way communication and a culture of trustCoach and manage colleagues to meet daily priorities and customer needsReview reports and systems to implement improvements for customers and colleaguesDrive a culture of zero food waste, managing date codes to prevent wasteRecruit passionate colleagues committed to customer serviceUnderstand and deliver cleaning standards through leadership and exampleManage stock control, warehouse layout, and routines for first-time accuracyAddress pricing, overcharges, refunds, and labeling issues to ensure correct chargesManage front-end operations to prevent customer queuesRecognize and provide feedback on excellent service or areas for improvementRequirementsDemonstrated experience in:Delivering excellent customer and colleague serviceAdapting and thinking flexiblyAchieving objectives in a fast-paced environmentBeing the point of contact for department queriesShaping and influencing at senior levelsPrevious retail experience in a similar role (preferred)What’s in it for you?We offer excellent benefits, including:Competitive salary from €37,500Bonus scheme*Colleague Clubcard discountsLife AssurancePension Scheme*Save As You Earn Scheme*Paid Family LeaveBike to WorkLong Service AwardsCommuter SchemeWellbeing Initiatives*Terms and conditions apply.About UsOur vision at Tesco is to become every customer’s favourite way to shop. Our purpose is “Serving our customers, communities and planet a little better every day”. We are committed to responsible and sustainable business practices, supporting community initiatives, and fostering an inclusive culture where everyone can be themselves. We welcome flexible working arrangements and support colleagues through various life stages.For more information on accessibility support, visit our accessibility page.
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