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Senior technical support specialist

Naas
Kildare County Council
Technical support specialist
€45,000 - €55,000 a year
Posted: 12 September
Offer description

JOB TITLE

Senior Technical Support Office
r (Grade VI - IS Analyst Developer Grade) Dedicated IT Security Role.

THE ROLE

* Work closely with the (Information Security Officer – ISO) to ensure that there is support and continuous improvement in the IT Security posture of the organization.
* To provide specialist technical assistance and support for Cyber Security related systems.
* Perform operational security checks and tasks in line with adopted policies and procedures.
* Proactively support and manage the cyber security requirements for ICT infrastructure environment including networks, servers, desktop/laptop, and mobile devices.
* Play a key role in the implementation of Cyber Security related projects.
* Collaborate with internal stakeholders, sectoral partners, and external vendors.
* Provide Tier 2 technical Support and work closely with the IT project leaders.
* To ensure that Kildare County Council's ICT infrastructure operates efficiently, performs to agreed targets, and delivers a secure and compliant platform for the Council to carry out its business.
* To support the strategic objectives of Kildare County Council.
* To act as a senior internal ICT specialist, leading where necessary in the delivery of solutions to complex technical issues.

Desirable;

It is desirable that the candidates demonstrate;

* Good interpersonal skills able to establish positive relationships with staff of the Council, Councillors, partners, external agencies, and suppliers etc.
* Well-developed presentation and negotiation skills: able to communicate clearly, pleasantly, and confidently with staff and stakeholders both orally and in writing.
* Confident in their technical abilities, can work under pressure and to tight deadlines. Able to work on your own initiative and be a self-starter, prioritising work with minimum supervision.
* Must be committed to self-development and be enthusiastic about acquiring new skills.

PLEASE SEE CANDIDATE INFORMATION BOOKLET FOR DETAILS ABOUT THIS JOB

Driving Licence

Applicants should at the date of application hold a full valid Irish /EU licence, for Class B vehicles, they must be a competent driver and, shall drive a car in the course of their duties and for this purpose provide and maintain a car to the satisfaction of the local authority.

Benefits of Working with Us.

Job with a purpose serving the local community

Career Development Opportunities

Excellent Benefits & Job Security

Supportive Work-Life Balance Initiatives

Public Service Pension Scheme

Kildare County Council is committed to a policy of equal opportunity.

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