1 day ago Be among the first 25 applicants
Get AI-powered advice on this job and more exclusive features.
Direct message the job poster from Ampstek
Talent Acquisition Expert | Permanent & Contract Roles | UK & Europe Focus | No Visa Sponsorship
Greetings From Ampstek
Location: Cork, Ireland (Hybrid – 2 Days Onsite)
Apply Now: Send your CV to shrutika.b@ampstek.com
Mandatory skills: Macs, iOS devices, Apple Watch, and Apple TV; Apple and iOS Certified; MAC OS; IOS troubleshooting
Job Description :
* Strong troubleshooting and problem resolution skills with the ability to probe, isolate, and diagnose problems without scripted documentation
* Excellent English-language oral and written communication skills
* Excellent time management and multi-tasking skills
* Flexibility and adaptability to thrive in a dynamic, highly-demanding, constantly changing environment
* Ability to maintain composure and customer-service focus in stressful situations
* Motivation and ability to work as part of a distributed team
* Conceptual understanding of IP networking and basic network troubleshooting skills
* Conceptual understanding of multi-tiered and web-based information systems architecture
* Experience providing hardware and software technical support for Macs, iOS devices, Apple Watch, and Apple TV
* Experience troubleshooting macOS and iOS operating systems
* Experience using an IT service management or CRM system for tracking technical support cases
* Experience using a knowledge base system
* Apple Certified Macintosh Technician (ACMT)
* iOS system certified
Seniority level
* Mid-Senior level
Employment type
* Contract
Job function
* Information Technology
Industries
* IT System Installation and Disposal
Referrals increase your chances of interviewing at Ampstek by 2x
Get notified about new Support Engineer jobs in Cork, County Cork, Ireland.
Related Opportunities
* Field Service Engineer - Explosion Protection - Republic of Ireland
* CQV & CSV Engineering Opportunities – Ireland
* Customer Success Engineer - German/French Speaking
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr