Main purpose of the role:
Ensure the Off-Licence Department operates efficiently and effectively at all times.
Provide customers with excellent quality products and services.
The ideal candidate will have/be:
Creative
Ability to engage with and prioritise customer needs
Strong attention to detail, organised and flexible
Ability to use own initiative and work as part of a team in a fast-paced environment
Previous customer service experience is an advantage.
Main duties:
Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative
Adhere to weekly stocktaking and daily waste procedures in the Off-Licence
Implement and follow planograms
Merchandise and present the Off-Licence department to the highest standard at all times
Deal with all customer queries efficiently, professionally and consistently with store policy
Attend relevant training as required and implement learnings in store.
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