Laharts Skoda are looking to recruit an Experienced Service Advisor to join our Aftersales team in Clonmel.The role includes:Manage service customer appointments efficiently and liaise with customer as appropriateDealing with customer requirements for service and repair in an efficient and courteous manner both by phone and service receptionLiaise with Workshop, Warranty and Parts Department.Achieve consistently high standards across the dealership and identify new ways to increase the performanceDetermine workshop availability on booking system and manage bookings to ensure maximum workshop efficiencyMaintain high levels of customer service whilst offering advice to customers regarding technical issues, costs, completion times etc.Keep customers up-to date on progress of each vehicles undergoing maintenance and agree on any additional work required.Deliver highest levels of customer satisfaction and retention.Essential Candidate Requirements:A passion for excellence in customer serviceMinimum of 2 years' experience in a Customer Service Advisor roleAn enthusiastic, positive results orientated approach which demonstrates exceptional levels of customer careExperience in managing customer accountsExcellent Interpersonal skills and be highly motivated, Fluent written/spoken English with excellent communication and organisational skillsStrong Computer Skills including MS OfficeFull clean Irish driving licenseWhat we offer:Competitive SalaryPerformance BonusA clean and safe working environmentBike-to- Work schemeIn-house, manufacturer & professional qualificationsJob Type: PermanentBenefits:Bike to work schemeExperience:Service Advisor: 2 years (required)Licence/Certification:Full Driving Licence (required)Work authorisation:Ireland (required)Work Location: In person