Customer Service Representative Job Overview
We are seeking a dedicated customer service professional to be the face of our shop. As a customer-centric organization, we value exceptional support and strive for excellence in every interaction.
Required Skills and Qualifications
* Maintain excellent communication skills to effectively interact with customers via phone, email or chat.
* Process transactions accurately and efficiently ensuring seamless customer experience.
* Demonstrate problem-solving skills to resolve issues promptly while maintaining professionalism.
* Prioritize tasks efficiently to manage high volume calls and respond promptly during peak hours.