Job Title: Support Worker
About the Role:
We are seeking a skilled and compassionate support worker to join our team. As a support worker, you will play a vital role in helping individuals who are homeless or at risk of homelessness secure and sustain their accommodation.
Your Key Responsibilities:
* You will meet with and assess clients to ensure they can live independently.
* You will provide pre-tenancy training and support to clients where appropriate, enabling them to transition to independent living.
* You will offer Tenancy Sustainment to individuals identified as needing support to maintain their tenancy.
* You will mediate in landlord-tenant disputes where necessary, particularly when the tenancy is at risk.
* You will accompany clients to appointments with the DSP to apply for Exceptional Needs Payments and assist with any welfare queries when required.
* You will respond to social issues that may arise, such as addiction, mental health, domestic violence, child protection concerns, or anti-social behaviour.
Administrative Duties:
* You will contribute to the development of our service through participation in regular team meetings.
* You will ensure accurate record keeping in accordance with our policies.
* You will represent our service at various external meetings, events, training, and forums.
Requirements:
* You must have at least two years' experience in a similar or related role.
* You must hold a full clean driver's license and have access to your own car.
* You must possess a non-judgmental and empathetic approach when dealing with service users, with a commitment to securing housing rights for those who are homeless or at risk of homelessness.
* You must be able to deal with and work with challenging behaviour.
* You must be willing to work as part of a team and also be able to work independently.
Benefits:
* You will have the opportunity to make a positive impact on the lives of our service users.
* You will receive comprehensive training and support to enable you to perform your role effectively.
* You will be part of a dedicated and passionate team who share your commitment to supporting vulnerable individuals.
Others:
Please note that this is a unique opportunity to join a dynamic and forward-thinking organization.