Due to continued expansion of eir evo, we are now seeking to recruit an experienced Hardware Engineer who aims to become an integral part of our Managed Services Team. The role involves working on a dedicated team for a prestigious client, supporting an evolving and exciting multi-technology IT environment.
The successful candidate will gain exposure to various technologies, including Microsoft Servers, Microsoft Exchange, Active Directory, VMWare, Citrix, Cloud (Azure), and the latest Microsoft applications & solutions.
This role is based onsite with our customer in Cork.
The role would involve:
* Monitoring, management support, and configuration of the customer’s infrastructure
* Provisioning accounts and equipment
* Desktop support for the customer
* Supporting Windows Desktops, Outlook, Networks, MS Office, O365
* Configuration of Microsoft Server, Exchange, Active Directory
* Maintaining and building current documentation
* Hardware troubleshooting
* Interacting with and managing third parties
* Application troubleshooting and support
* Imaging and deployment
* Managing file permissions and access rights
* Configuration and support of mobile devices
Experience
* At least 1 year working in a technical support environment
* Application support – 1st level
* Support for Windows Servers, Active Directory, Microsoft Exchange, MS Office (Level 1 support)
* Experience with Office 365 and virtualization is advantageous
* Customer service and call handling skills
Preferred certifications and experience
* Microsoft Specialist certification in Windows 10
* Microsoft MCP for Client or Server OS
* CompTIA A+
* CompTIA Net+
Exposure to the following technologies:
* All Microsoft Operating Systems
* Windows Servers
* Virtualization – VMWare, Citrix, Hyper-V
* SMB Networking Environments
* Unified Communications
* Remote Access Solutions
REF: EVO7291
Candidates must be eligible to work full-time and long-term in the specified location or currently hold a valid long-term work visa.
eir evo talent, eir evo, and our clients are equal opportunity employers committed to recruiting the best candidates regardless of marital/civil partnership status, sex (including pregnancy), age, religion, belief, race, nationality, ethnic origin, color, sexual orientation, or disability. We comply with all relevant data protection laws when processing your personal data.
If you apply and share your CV or other personal information, it will be held in accordance with our privacy policy for recruitment purposes.
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