About Pantheon
Pantheon WebOps Platform powers the open web, running more than 300,000 sites in the cloud for customers including Google, Princeton, Salesloft and Doctors Without Borders. Every day, thousands of developers and marketers create, iterate, and scale WordPress and Drupal sites to reach billions of people globally. Pantheon's multitenant, container-based platform enables organizations to manage all of their websites from a single dashboard. Organizations including Clorox and the United Nations drive results through accelerated development and real-time publishing using Pantheon's collaborative workflows.
About the Rol
eWe are scaling our People function and are looking for a dedicated
HR Generalis
t to serve as the critical conduit between day-to-day HR operations and client-facing people practices across the EMEA region
.
In this role, you will own the full employee lifecycle—from recruitment to offboarding. You will serve as the first point of contact for employees and managers while managing end-to-end hiring to bring top talent into the organization. You will balance operational excellence with strategic partnership, working closely with HR Business Partners (HRBPs) and our US HR team to deliver a high-quality, compliant, and consistent employee experienc
**e.
Locati**
on: This role is based in Ireland. Applicants must be located in Irela
**nd.
What You Wil**
l Do1. End-to-End Talent Acquisi
* tionFull-Cycle Recruit
ing: Manage the complete hiring process for the EMEA region, including partnering with hiring managers to develop job descriptions, sourcing candidates, conducting screens, coordinating interviews, and managing offer negotiati
* ons.Talent Strategy Execut
ion: Partner with hiring managers to understand team needs and identify the best sourcing strategies to attract diverse, high-performing tal
* ent.Candidate Experie
nce: Ensure a smooth and positive candidate journey that reflects our company culture, acting as the primary point of contact for prospective employ
* ees.Onboarding Transit
ion: Oversee the transition from "candidate" to "employee," managing the onboarding process to ensure new hires are set up for success from D
**ay 1
1. Employee & Manager Support (Client-Fa**
2. cing)First-Line Sup
port: Act as the primary point of contact for employees and managers regarding HR policies, procedures, and general inquiries, ensuring questions are resolved in a timely and empathetic ma
3. nner.Manager Guid
ance: Guide and educate managers on people practices (e.g., policy clarification, leave requests, performance documentation), equipping them with the information that's needed to drive consistency across Pantheon and in alignment with local considerat
4. ions.Employee Advo
cacy: Serve as an advocate for employee concerns, identifying trends in sentiment and morale, and surfacing these insights to the leadership team and H
5. RBPs.Issue Resolu
tion: Address and resolve employee relations issues, conducting detailed investigations when necessary, and partnering with HRBPs to escalate complex mat
**ters.
1. HR Operations, Compliance & S**
2. ystemsRegional Compl
iance: Maintain strict compliance with European employment legislation and internal policies across multiple coun
3. tries.Labor Rela
tions: Support the management of Social Planning, Trade Unions, and Works Councils across EMEA markets to ensure smooth labor rela
4. tions.Data Inte
grity: Partner with People Operations to administer and maintain accurate employee data in HR systems (e.g., HRIS, benefits platforms) and utilize this data to prepare reports on turnover, headcount, and promo
5. tions.Process & Document
ation: Own the updates of HR documentation (employee handbooks, process gu
**ides).
1. Program Execution & Strategic Part**
2. nershipGlobal Ali
gnment: Liaise closely within the People Partner team and global Centers of Excellence (COEs) to ensure consistency of HR initiatives across r
3. egions.Program R
ollout: Assist HRBPs in rolling out key HR programs, including performance management, engagement surveys, and talent mana
4. gement.Operational Le
verage: Provide tactical support to HRBPs by coordinating logistics for People team initiatives and preparing materials for leadership me
**etings.
What You'**
ll BringTo be successful in this role, you must have a strong operational background in European Human Resources, experience in recruiting, and the ability to navigate a matrixed, global organ
* **ization.
Ex
perience: Proven experience in HR operations within global or multi-regional environments, specifically acros
- s Europe.Recruitment E
xpertise: Demonstrated success managing end-to-end hiring processes (sourcing through to offer) across EMEA
- markets.Labor R
elations: Experience managing Social Planning, Trade Unions, and Works Councils across EMEA
- markets.Employee R
elations: Strong background in handling employee relations issues across multiple
- markets.Global Colla
boration: Ability to liaise and collaborate effectively with US-based or global HR teams to align pr
- iorities.Operational Ex**
cellence: Expertise in HR systems, industry-standard processes, and data admini
stration.