Join Our Family at Musgrave. Musgrave is one of Europe’s most successful family‑owned businesses, with a rich 150‑year legacy in food and brand innovation. We serve communities across Ireland and Spain, feeding one in three people every day through 19 iconic brands like SuperValu, Centra, Mace, Frank, and Honest, as well as Musgrave MarketPlace. We support thousands of retail and foodservice family businesses and are committed to becoming the most trusted and sustainable business in Ireland. We are looking for dynamic, forward‑thinking individuals to join us on this journey.
We are looking for an IT Demand Analyst to work in our fast‑paced, dynamic, customer‑focused Retail & Wholesale IT team. In this role you will govern our delivery process, communicate key initiatives and progress, and bring new ideas and improved ways of working to the department. You will manage the demand and supply of projects and support the delivery of systems and applications used in stores across all brands.
Responsibilities
Streamlined collection of project and activity requests, influencing how this is done.
Evaluate business demand to ensure correct product team alignment.
Analyse execution of projects and resources, ensuring cost optimisation while delivering high quality.
Work closely with project managers and the PMO to ensure accurate status across time, delivery and cost versus budgets.
Collaborate with managers to ensure effective project delivery using waterfall or agile methodologies as appropriate.
Ensure key artefacts are available and maintained, including plans, backlogs, status reports, RAID logs, etc., depending on the delivery methodology.
Identify and manage risks, issues, and dependencies across the whole portfolio.
Lead benefit realisation evaluation after implementation.
Lead the creation of a service catalogue across our team.
Support the marketing of our deliveries across stakeholders and multiple marketing channels.
Challenge and bring new thinking to the table.
Experience, Knowledge, Skills
Nimble business mind, focused on developing creative solutions.
Experience in data analysis and budget management.
IT‑oriented degree (Marketing/Customer Service also favourable).
Experience in project delivery, BA role or demand‑management roles.
Experience in requirements gathering, analysis, specification, verification, and the ability to apply them in practice.
Understanding of project management methodologies such as Waterfall, DevOps, Agile, Kanban.
Team and collaboration orientation.
Understanding of software development lifecycle, quality assurance and information security.
About You
Highly organised, structured and performance‑driven.
Innovative thinking with a willingness to learn and embrace new and existing technology.
Personable, proactive, with excellent interpersonal and communication skills, able to influence at all levels across the business.
Ability to build and sustain relationships that deliver results and collaborate effectively with diverse teams. Able to work effectively in a matrix environment.
Benefits
Career Development – commitment to your personal and professional growth with numerous opportunities for advancement and learning.
Collaborative Environment – work alongside a passionate team where your contributions make a significant impact.
Innovation Focus – be part of a company that values forward‑thinking solutions.
Community Focus – be part of a company that truly values its communities and strives to make a positive impact.
Legacy – join a company with a long‑standing commitment to community and innovation.
Musgrave is an equal opportunities employer. We encourage applications from diverse candidates. If we can make any accommodations to enable you to be the best version of yourself during the interview, please let us know.
Musgrave operates a Work Smart hybrid working model where you can alternate your time between connecting and collaborating in the business and working remotely.
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