Dunnes Stores Group is Ireland's leading grocery & fashion retailer, operating 146 stores and a rapidly growing online business.
We are in the middle of a major digital transformation, reshaping our customer experience, digital platforms, and operating model for the future.
We are seeking a hands-on Head of Digital Product Management who can blend strategic thinking with strong operational delivery. This is not just a planning role, you will be accountable for shaping the product roadmap across key pillars of work, driving execution at pace, and delivering measurable commercial impact.
Key Responsibilities
Product Execution & Delivery
* Own and drive the end-to-end digital product roadmap across e-commerce, loyalty, apps, and emerging digital channels.
* Translate high-level strategy into clear, prioritised, and executable initiatives with defined outcomes.
* Partner closely with engineering, design, and operations to deliver products on time and to a high standard.
* Establish a strong product operating rhythm utilizing Scrum & Kanban methodologies (backlog grooming, sprint planning, product reviews/demos).
Commercial & Customer Impact
* Be accountable for key digital KPIs and digital channel performance including conversion, NPS, retention, revenue growth.
* Continuously gather data, customer insight, and competitor intel to iterate the roadmap.
* Build business cases that focus not just on long-term ROI but short- to medium-term wins.
* Act as the commercial conscience of the product team, ensuring each initiative is aligned with value creation.
Team Leadership & Development
* Lead and mentor a cross-functional product team (Product Leads/Product Owners, Product Designers & BAs).
* Build a culture of delivery excellence, clear accountability, regular reporting, focus on outcomes.
* Develop career paths, coaching, and succession planning within the product function.
Cross-Functional Collaboration
* Work closely with Marketing, Trading, Operations, IT, Data, and Finance to ensure alignment.
* Create clear, simple comms for senior stakeholders, progress updates, risks, next steps.
* Act as the connective tissue between strategy and execution, ensuring ideas become shipped products.
Strategy & Vision (Pragmatic)
* Support the Chief Digital Officer in shaping the digital growth strategy.
* Conduct targeted market and customer analysis to guide prioritisation.
* Bring an external view of best practices, but tailor them for Dunnes Stores' culture and operating model.
Qualifications & Experience
* 10+ years' experience in product management, ideally with a track record of shipping products in retail, e-commerce, or consumer digital businesses.
* Strong delivery orientation, you know how to get things live and measure impact.
* Experience with Scrum & Kanban development methodologies
* Experience leading multidisciplinary teams in an agile/lean environment.
* Commercially astute, able to link product work to P&L outcomes.
* Strong communicator with experience influencing senior execs and cross-functional peers.
* Familiarity with retail technology stacks, mobile/web development, and data-driven decision making.
* Bachelor's degree in Business, Technology, or a related field. MBA welcome but not required.
What We Offer
* A high-impact role at the centre of our digital transformation.
* Opportunity to deliver tangible change with direct visibility at executive and board level.
* Competitive salary, bonus, pension, and staff discount.
Dunnes Stores is an Equal Opportunities Employer.