Customer Implementation Lead We are seeking a skilled professional to oversee the end-to-end customer implementation process, ensuring seamless adoption and efficient delivery of our solutions. About the Role 1. In this position, you will be responsible for scoping and managing customer implementations from start to finish. 2. You will develop and enforce standardized onboarding workflows that accelerate time-to-value through AI-driven approaches. 3. Focused coaching, data-driven monitoring, and continuous process optimization will help build high-performing teams. 4. The right candidate will also direct structured resolution processes to address implementation challenges and safeguard at-risk customer relationships effectively.