TITLE: Food and Beverage Supervisor
MAIN PURPOSE OF THE JOB: Supervise food and beverage operations to ensure quality service and standards while delivering a guest experience that is unique.
MAIN DUTIES AND RESPONSIBILITIES
* Attend or read the handover briefing at the beginning of your shift to ensure that you are aware of any special requirements for the day.
* Follow all standards as outlined in your department Standard Operating Procedures (SOP) documents.
* Comprehensive knowledge of Food & Beverage service standards, quality presentation, beverage products, health & safety and sanitation standards
* Preparing department for opening / closing
* A strong knowledge of beverages, beverage control and revenue maximization
* A strong knowledge of food menu items, preparation and presentation
* Ability to manage changes in room set-up at short notice professionally
* Ability to lead and develop a team of full time and part time employees.
* To ensure that all employees are familiar with all products on offer
* Demonstrate an ability to use interpersonal styles and methods to accomplish goals with the help of other employees.
* Demonstrate assertiveness to instruct, firmly represent organisational standards and goals, or discipline as necessary
* To support effectively and positively the necessary operational changes which will be made collectively for the continued development of the department
* To demonstrate the ability to adapt to environmental as well as internal organisational change through understanding the impact of change and the positive management of change
* Demonstrate an ability to develop a strong working relationship with other by being fair, open, reliable and consistent
* Demonstrate an ability to keep on-going interdepartmental relationships, informing them of potential problems and project progress necessary for all departments to function most effectively
* Maintain effective and appropriate liaison with our guests.
* Demonstrate an ability to take into account the needs and feelings of different cultures and different backgrounds
* To write the procedures for the SOP manual pertaining to service standards.
* To assist in the setting up and implementation of training records.
* To recognise and help employees with their training needs
* Create an environment where employees can take responsibility and authority for their work and development
* Demonstrate an ability to provide prompt corrective, as well as supportive, feedback
* Actively participate in Food & Beverage briefings when required
* Present suggestions for improvements at Food & Beverage Meeting
* Communicate all staff recruitment requirements/problems/achievements to Manager
* Conduct a briefing at the beginning of every shift
* Demonstrate an ability to communicate informally and effectively with all co-workers, in one-on-one or small group settings, through clear expression of ideas and thoughts and active listening
* Demonstrate an awareness of the importance of non-verbal communication in interaction with others
* Actively monitor the hotels communication channels and share this knowledge with the team when necessary
Job Types: Full-time, Permanent
Pay: From €15.00 per hour
Ability to commute/relocate:
* Galway, CO. Galway: reliably commute or plan to relocate before starting work (required)
Experience:
* Supervising: 2 years (required)
Work authorisation:
* Ireland (required)
Work Location: In person