Position Description Customer Solutions is the primary customer facing business unit of the ESB Group. Through the Electric Ireland brand it is the leading energy supplier in Ireland. It serves 1.4 million customers, both Residential and Business in an All-Ireland market and has an annual turnover in excess of €2 BN. Electric Ireland's current product offerings include Electricity, Gas & New Energy products such as Solar PV. This is an exciting and challenging opportunity for an energetic individual to work in the Products and Propositions team within Customers Solutions. The role is reporting to the Core Energy Propositions manager within the Residential Products and Propositions team and will be responsible for managing products within the Core Energy product portfolio - including Microgeneration, Electricity, Gas tariffs and any future propositions such as dynamic tariffs in this space. This role will work across the Electric Ireland business leading on the delivery of the residential product roadmap and associated KPIs. Key Responsibilities Deliver customer insight and market knowledge. Deliver return on investment and profitable growth. Understanding of your product including roadmap and technical leadership. Management of the products within your core Energy product portfolio. Deliver best in class customer experience through all touchpoints. Experience and Qualifications Essential Highly self-motivated, and a strong relationship builder. A collaborative team player. An innovative thinker - always with a focus on great customer solutions. A fast learner, detail oriented, decisive, and enjoys a fast-paced work environment. Preferably with product or proposition management experience within the energy sector or a related industry. 5+ years relevant work experience. Desirable Commercial modelling and excel skills. Prior experience working in a B2C role. Experience of launching customer propositions to residential customers. Experience of development of business cases. Data analytics skills. An understanding of the digital world of marketing and communications. Understanding of the energy market. Location This position will be based in Swift Square, Santry, Dublin, IE ESB is committed to smart working - combining digital tools with a culture of trust and empowerment to enable flexible ways of working. The successful candidate may work flexibly within their jurisdiction with attendance at the workplace for in-person collaboration on at least two anchor days per week. All smart working arrangements are subject to manager approval and ongoing review, based on the operational requirements of the role, the team, and the individual. Reporting To Core Energy Products and Propositions Manager Why Work with Us? Opportunity to lead Ireland's transition tonet zero carbon future Career developmentthrough mentoring andtraining Corporate Social Responsibility Opportunities Sports and Social Clubs Networking opportunities Credit Union Generous Pension Access to staff well-being programmes Generous parental leave entitlements Strong values-based and inclusive culture Strong commitment to diversity, equity and inclusion Great team environment working to our Core Values: Courageous, Caring, Driven and Trusted Salary € per annum (depending on experience) Closing Date 16th July 2025 Your application will be held in reserve for 6 months should you be suitable for the role. .buttontext4ebea33125a0ecd0 a{ border: 1px solid transparent; } .buttontext4ebea33125a0ecd0 a:focus{ border: 1px dashed #009DE0 !important; outline: none !important; } Diversity, Equity and Inclusion Statement ESB is committed to being an equal opportunities employer. We welcome applications from all sections of society and ensure that no one is discriminated against on the grounds of race, religion or belief, ethnicity or nationality, disability, age, citizenship, marital status, domestic or civil partnership status, sexual orientation or gender identity, or any other basis as protected by law. Applicants who anticipate requiring assistance or reasonable accommodations for any part of the application or interview process may contact, in confidence,. About ESB Join us in our mission to achieve a net-zero electricity system by 2040. ESB is Ireland's leading energy utility, with activities spanning electricity generation, transmission and distribution, energy supply, energy services and international consultancy. Operating in Ireland, Northern Ireland and Great Britain, we invest over €1 billion each year to deliver a new energy future based on reliable, affordable zero-carbon electricity. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.