Job Title: Sales Advisor
Purpose:
To provide the best level of service to Winemark customers, adhering to Company standards and procedures.
Responsibilities:
* Maintain excellent customer service at all times, with up-to-date knowledge of store products on display.
* Identify selling opportunities and act upon them.
* Ensure housekeeping standards are met both inside and outside the store, according to Company standards.
* Control and merchandise stock in accordance with Company standards.
* Assist with promotional set up.
* Ensure premises are safe and secure at all times.
* Comply with Company regulations regarding cash handling and administration.
* Adhere to health and safety guidelines, as well as licensing and trading standards legislation.
Qualifications:
* Essential: Maths and English GCSE Grade C or above, or equivalent.
* Desirable: WSET Foundation Certificate.
Skills & Experience:
* Three months previous experience in a retail environment.
* Proven ability to communicate effectively with internal and external customers.
* Customer-focused, maintaining a professional level of customer service.
* Ability to actively sell to customers.
* Personal drive, pleasant, positive, and enthusiastic attitude, demonstrating motivation.
* Good standard of dress and appearance, clean and well-groomed.
* Able to work in a team environment.