Job Title: Assistant Shop Manager
">
The ideal candidate will possess a proven track record of successfully leading high-performing teams in fast-paced retail environments. With exceptional leadership skills and the ability to drive operational excellence, this individual will play a crucial role in delivering outstanding customer service and ensuring the smooth daily operations of the shop.
">
In this critical leadership position, you will take ownership of the shop's day-to-day operations, managing workflows, assigning tasks, and ensuring procedures are followed efficiently from opening to closing. You will lead by example, inspiring and motivating your team to consistently deliver exceptional customer service and maintain high operational standards across all areas of the shop.
">
To succeed in this role, you must possess a strong commercial awareness, with a successful background in driving performance and operational improvements within a shop setting. Experience in staff rota planning, task delegation, and general team management to support the flow of daily operations is also essential.
">
As an Assistant Shop Manager, you will be responsible for:
">
* Leading a dedicated and hardworking team to achieve exceptional customer service and operational standards
">
* Managing stock levels, overseeing budgets, and analyzing profit and loss performance to help meet business targets
">
* Ensuring full compliance with all health and safety regulations, including HACCP protocols, as well as adherence to relevant legal and company policies
">
* Monitoring and assessing both individual and team performance, offering regular feedback, coaching, and training to encourage growth and maintain high service standards
">
For this role, we require:
">
* A minimum of 5 years' experience in a supervisory or management role, leading teams of 10 or more people in a retail or customer-facing environment
">
* Proven leadership skills with the confidence to guide and inspire others to consistently perform at their best
">
* Strong commercial awareness, with a successful background in driving performance and operational improvements within a shop setting
">
* Experience in staff rota planning, task delegation, and general team management to support the flow of daily operations
">
Benefits:
">
This role offers a competitive salary and benefits package, including:
">
* Opportunities for career progression and professional development
">
* A collaborative and supportive work environment
">
* Excellent communication and interpersonal skills
">
* Ability to engage and collaborate effectively with colleagues at all levels
">
* Skills: Retail Management Store Leader Budget Management
">