Are you passionate about solving technical issues and helping users succeed?We're looking for an experiencedIT Technician Support Specialistto join our remote team — providing top-tier technical support, troubleshooting, and system maintenance to keep our operations running smoothly.What You'll Do:Provide remote technical support to internal teams and clientsDiagnose and resolve hardware, software, and network issuesInstall, configure, and maintain computer systems and applicationsAssist with onboarding and offboarding of users (accounts, permissions, setups)Monitor system performance and security alertsDocument technical issues, solutions, and system configurationsCollaborate with IT teams to improve infrastructure reliability and efficiencyEnsure data protection and compliance with IT policiesWhat We're Looking For:2+ years of experience in IT support, technical helpdesk, or system administrationStrong understanding of Windows/Mac OS, networking, and cloud environmentsFamiliarity with Active Directory, Office 365, and remote support toolsExcellent problem-solving and analytical skillsStrong communication and teamwork abilitiesAbility to work independently and manage multiple support tickets efficientlyRelevant IT certifications (CompTIA A+, Network+, or similar) are a plusWhy You'll Love Working With Us: 100% remote — support global teams from anywhere Ongoing learning opportunities and technical skill development Work with modern IT tools and cloud systems Collaborative and inclusive remote culture Competitive pay & performance-based growth opportunitiesIf you're a tech-savvy professional who enjoys problem-solving and keeping systems running seamlessly, we'd love to have you on boardApply nowto join our team as an IT Technician Support Specialist and make an impact in a dynamic, remote-first environment.Hiring #RemoteJobs #ITSupport #TechCareers #Helpdesk #SystemAdministration #TechnicalSupport #WorkFromHome #JoinOurTeam #CareerOpportunity