Job Summary
Data Quality Management Lead is required to lead the data steward team and manage data quality initiatives. This lead role will be responsible for overseeing data quality across internal data domains and leading a team of onshore and offshore resources. It will require the development and implementation of data quality frameworks, drive data ownership across internal data domains, lead data quality remediation, and influence data architecture decisions to support accurate and consistent data flows. This role ensures high data quality, robust governance, and effective stewardship across the organisation, supporting the full Client Engagement value cycle. The position combines strategic leadership with hands‑on operational oversight.
Responsibilities
Provides subject matter expertise within the domain the end to end data flow, dependencies and standards.
Lead a team of data stewards responsible for internal and third‑party data management.
Oversee data lifecycle management of master and reference data in compliance with Network standards.
Define, monitor and report on data quality KPIs and remediation activities.
Drive data governance and compliance across internal data domains ensuring that data domain owners, SME’s and data stewards maintain their accountability and responsibility for their internal data.
Develop plans to meet data quality goals and ensure the delivery of data steward activities.
Develop supporting data policy guidance documentation with respect to internal data and third‑party data management.
Take a lead data role on business operations solutions transformation programmes managing data remediation activities and supplementary resources delivering to this work.
Ensure approvals are obtained from Data Governance on key decisions through the preparation of position papers and/or presentations.
Establish additional data domain governance and operationalise as needed.
Acts as a single point of contact with the GCDO and territory data quality community for network data management of internal and third‑party data.
Manage any change to internal data management operational ownership or changes in processes or responsibilities.
Qualifications
Education/Professional Qualifications: Minimum third level qualification (a qualification in data management desirable).
Minimum 6+ years in data management role.
Strong experience of data quality management and leading data steward teams.
Experience and/or knowledge of DAMA‑DMBOK (Data management body of knowledge).
Strong understanding of end-to-end data flows and system integration.
Relevant industry experience in defining and establishing data management strategies and implementations.
Data domain expertise across the client engagement value cycle with a strong understanding of the systems of record, end to end data business processes and rules for the impacted internal domain.
Experience in developing project plans, setting priorities, and managing resources effectively.
Experience of working with a high performing team and delivering to deadlines.
Strong influencing skills with an ability to persuade stakeholders to adopt data quality practices and make the necessary business process changes.
Ability to guide stakeholders through transitions, reducing resistance and building support.
Strong understanding of the impact of data on customer experience and tailoring data management practices to enhance it.
Ability to handle a multi‑tasking environment, meet deadlines, and work with a wide range of stakeholders.
Excellent analytical and problem solving skills.
Excellent communication skills both verbal and written, with storytelling.
Demonstrates enthusiasm and commitment to work.
Ability to adapt to change and escalates problems as appropriate using initiative and discretion.
Ability to develop business relationships internally and externally.
Demonstrates a commitment to quality and integrity.
Proactive work approach and ability to demonstrate good judgement.
Optional Skills
Accepting Feedback
Active Listening
Analytical Thinking
Business Process Management (BPM)
Coaching and Feedback
Communication
Corporate Governance
Creativity
Data Access Control
Database Administration
Data Governance Training
Data Processing
Data Processor
Data Quality
Data Quality Assessment
Data Quality Improvement Plans (DQIP)
Data Stewardship
Data Stewardship Best Practices
Data Stewardship Frameworks
Data Warehouse Governance
Data Warehousing Optimization
Embracing Change
Emotional Regulation
Empathy
+ 22 more
Employment Details
Seniority level: Director
Employment type: Full‑time
Job function: Information Technology
Industry: Professional Services
EEO Statement
We are an equal opportunity employer and we value diversity. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We provide reasonable accommodation for individuals with disabilities. Please email us for more information.
Benefits
We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive employee benefits and flexibility programs that will help you thrive in work and life. Learn more about us at Life@PwC.
We believe that challenges are better solved together! We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of amazing teams encouraged to collaborate and innovate in a way that creates powerful solutions and makes a positive impact. This purpose‑led work, and our continuous development and encouragement, will help unlock your potential and take your career to the next level.
You do not have to match all the listed requirements exactly to apply. We’d love to hear from you!
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