Operations

Job Title: Senior Operations Director

The organization requires a highly skilled and organized senior operations director to oversee the daily operational delivery across multiple cleaning service contracts.

* Spearhead the coordination of workflows, resource allocation, and service delivery to maintain a reliable operation



Key Responsibilities:


The ideal candidate will be responsible for ensuring that all contractual obligations and quality standards are consistently met. They must have excellent leadership skills, with the ability to motivate teams towards achieving operational excellence.



i liOversee the planning and execution of strategic initiatives aimed at enhancing efficiency in day-to-day activities iii liManage relationships with clients/stakeholders effectively v iiem Maintain accurate records of key performance indicators (KPIs) related to contract fulfillment viii liDevelop action plans based on analysis results ix/x xUse collaboration tools technology strategically xi Ele handle staff training needs XII/XIII Implement policies procedures compliant Office