Job Description
FT Healthcare are delighted to partner with a busy, well-established specialist clinic in Dublin providing high-quality care across General Practice, Paediatrics and Endocrinology. We are currently seeking a friendly, organised and professional Medical Receptionist to join our client's team.
1. 1-6pm Shifts Monday-Friday, some Saturdays required.
2. Excellent level of English & some level of Polish preferred.
The Role
As the first point of contact for their patients, you will play a key role in ensuring a welcoming and efficient clinic experience.
Key Responsibilities:
3. Greeting patients in person and over the phone in a professional and compassionate manner
4. Managing appointments and clinic schedules
5. Handling patient queries and correspondence
6. Maintaining accurate patient records and data entry
7. Processing payments and liaising with insurers where required
8. Supporting clinicians and the wider administrative team
Requirements:
9. Previous experience in a medical or healthcare reception role
10. Excellent communication and interpersonal skills
11. Strong organisational skills and attention to detail
12. Comfortable using practice management systems and general IT
13. Ability to work well in a fast-paced, confidential clinical environment
14. A warm, calm and professional manner