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Customer service professional

Limerick
beBeeCustomerService
Service
Posted: 30 June
Offer description

Customer Service Professional

This is a fantastic opportunity for an ambitious & suitably qualified candidate to further develop their career in a fast-paced sector. If you're interested in this role, please contact us.

The job involves supporting corporate & commercial clients with their needs, planning client events & launches, supporting the roll-out of products, demonstrating technical capabilities to new customers & resolving queries/issues from the existing client base.

In addition to the above duties, you will also support communications campaigns, analyze competitor/market activities, assist design teams with customer feedback & support wider management teams in their projects & commercial duties.

Your Key Responsibilities:

·Support corporate & commercial clients with their needs

·Plan client events & launches

·Support the roll-out of products

·Demonstrate technical capabilities to new customers

·Resolve queries/issues from the existing client base

Your Skills & Experience:

·3rd level degree qualified ideally in marketing, business studies or a related discipline

·2-3+ years' experience in a similar client account management or communications focused role

·Proficient in MS Office and office management software

·Excellent interpersonal skills & ability to engage with clients at all levels

The Offer:

This is a permanent position with a base salary depending on experience/qualifications expected to be approx. 35-38k

This role is fully office based in Limerick City centre however there may be the option of some working from home/hybrid after 1 year of service.

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