Location : Dublin (Local candidates only).
Openings –
Experience – + years.
Skills:
• At least + Years of total experience with years of experience in a support role
• Knowledge or experience of some of the following will be a distinct advantage:
o SWIFT
o UNIX / LINUX
o AIX
o Oracle or other basic SQL
o MQ
• This role will require working in night shifts - days (Could be any days of the week based on ROTA)
• The candidates would be required working from Cabinteely (Dublin ) location all days
• This role will require resources to work additionally over weekends for any deployments etc
Responsibilities:
• Take ownership of issues and be proactive in coordinating distributed teams to resolve issues within the specified SLAs.
• Work closely with the team to share and prioritize work load for self and team members within cluster, consistent with any appropriate direction from customer.
• Strong work ethic with an ability to learn on the job and work well under pressure
• Strong analytical and debugging skills
• Ability to work with little supervision, but within boundaries
• Strong communication skills at all levels (written and oral)
• Strong analytical aptitude and logical reasoning ability
• Ability to work with multiple priorities
• Able to clearly define problems to others
• Capable of resolving complex technical issues and perform root cause analysis
• Proactive problem solving experience, using judgement to make decisions where no clear precedent may exist
• Strong work organization and prioritization skills
• As part of small tactical changes, undertake analysis, code development & testing including test approach, implementation approach planning & production deployment.
• Engage with customer SME and any other stakeholders (rd parties) as needed.
• Prepare and submit status reports
• Contributes to the continuous improvement of the methods, productivity and quality of work produced.
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