Job Title: Customer Service Team Lead
We are seeking a highly skilled and motivated Customer Service Team Lead to join our retail operations team. The ideal candidate will have previous experience in customer-facing roles, excellent communication skills, and the ability to lead and motivate a small team.
About Us
Our company has been delivering exceptional customer experiences for over 40 years. We operate multiple trusted brands nationwide and pride ourselves on our dynamic, customer-focused environment.
The Role
This is an exciting opportunity to support the Retail Manager in overseeing day-to-day club operations. You will help lead a small team, ensuring excellent service, smooth operations, and a motivating environment for staff and customers alike.
* Servicing customers professionally with all queries related issues promptly
The successful candidate will possess minimum 2 years' experience as an Assistant Manager in retail or hospitality.
Excellent verbal and written communication skills are required along with leadership skills that guide influence employees.
A competitive salary package including benefits such as pension healthcare insurance opportunities career growth professional development available],},:],