Job Title: Reservations Coordinator
We are seeking an experienced reservations professional to fill this role.
* The successful candidate will handle incoming reservations via phone, email and online systems.
* Ambitious and efficient booking amendments and cancellations require a high level of management from the ideal candidate.
* Accurate updates of PMS and CRM systems are essential for effective team collaboration.
* Upselling property facilities and packages can maximise revenue opportunities.
About This Role:
This is an exciting opportunity for someone who is passionate about providing excellent customer service. You will be working closely with our team to manage bookings and ensure that all guests receive a seamless experience.
Key Skills and Qualifications:
* Strong communication skills, both written and verbal.
* Excellent organisational and time management abilities.
* Ability to work in a fast-paced environment and meet deadlines.
* Familiarity with PMS and CRM systems.
Benefits:
This role offers a competitive salary and benefits package, including health insurance, paid holidays and career development opportunities.
About Us:
We are a dynamic company dedicated to providing exceptional experiences for our guests. Our values include professionalism, integrity and teamwork.