OverviewAt EHS International, we deliver exceptional employment services to clients and candidates in the core areas of safety, health, and environmental employment. Our newly expanded recruitment team brings over 20 years of business experience across multiple industries throughout Ireland, the UK, and Europe.Job Title: Receptionist & Document ControllerCompany: EHS InternationalReports to: Training Administration ManagerResponsibilitiesFirst point of contact for all clients, trainers, visitors etc to the company.Answer all calls and queries and divert to relevant personnel.Update the call log with all calls that have been received/made.Ensure the training rooms are equipped with everything required for each course/meeting.Prepare paperwork for upcoming training sessions.Contact trainers prior to upcoming sessions to check requirements and follow up as required.Contact all attendees prior to course commencement to confirm they are attending and give final details/answer any queries etc.Ensuring all course documentation for all programmes are returned by trainers.When courses are finished, all paperwork is scanned to our course management system.Reviewing of training records to confirm that all paperwork is completed to the required standards.Highlighting any quality issues to Quality Manager and Training Manager following review of the programme paperwork.Processing certification for EHS International accredited programmes.Ensure programme examinations are assessed and processed through the relevant certification systems.Coordinating and maintaining the administration of the SOLAS, NEBOSH, IOSH and PHECC accreditations to ensure that the appropriate document control procedures are maintained.Review of tutor and learner feedback forms.Look after the catering needs for attendees and trainers.Processing all incoming and outgoing post.Process monthly stationery orders.Issue weekly reports to manager.Booking meeting/training rooms through the Outlook Calanders.Issue temporary invoices to Accounts.Issue Safe Pass Cards/PHECC Certs/etc. once processed.Any other general office duties that may arise in the day-to-day office environment.RequirementsSkills & Qualifications:Excellent verbal and written communication skills.Experience in MS Office applications.Strong administrative and organizational skills.Knowledge of relevant quality standards (e.g. ISO 9001)Ability to work collaboratively with teams throughout the organisation.Previous experience in a busy office environment.Work well under pressure and manage time effectively, especially during busy periods.Should be friendly, empathetic and able to communicate effectively with clients and colleagues at all levels.
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