The Brandon House Hotel is a 4-star, family-run hotel nestled in the scenic surroundings of New Ross, Co. Wexford. With 78 well-appointed bedrooms, a ballroom, restaurant, meeting facilities, wellness spa, and leisure centre-all set within mature gardens and a Senses Walk-we are committed to delivering exceptional guest experiences in a welcoming environment.Role Overview:We are currently seeking an experienced, friendly and professional Receptionist to join our team.The successful candidate will be responsible for delivering outstanding guest service and supporting the smooth running of the front desk. This is a fantastic opportunity for someone who enjoys working in a fast-paced hospitality environment and values excellence in customer care.Key Responsibilities:Warmly welcome and check in guests upon arrivalHandle check-outs and process payments (cash and digital) accuratelyAnswer telephone and email enquiries in a timely and professional mannerPromote and upsell hotel facilities, including the restaurant, spa, and leisure centreMaintain accurate records and complete end-of-shift cash balancingCollaborate effectively with all departments to ensure a seamless guest experienceSkills and Attributes:Proficiency in front office/reservation systems (training can be provided)Strong attention to detail and accuracyExcellent communication and customer service skillsAbility to work well under pressure and as part of a teamFlexible availability, including weekends and eveningsA positive, proactive attitude and willingness to learnPrevious hotel experience is an advantage but not essentialEmployee Benefits:Friendly and supportive work environmentComplimentary use of Leisure CentreStaff discounts in our Restaurant and SpaDiscounted rates in selected local shopsFree on-site car parkingBike to Work Scheme