Engage People Recruitment provided pay range
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Base pay range
Direct message the job poster from Engage People Recruitment
Role Summary
As a Loans Officer, you will play a key role in delivering a responsive, customer-focused approach. The Loans Officer will assist and support members with daily enquiries, their loan application processes and will have loan approval responsibilities.
Main Responsibilities
* Act as a point of contact for all loan-related queries across in-branch, phone, email, online, and social media channels.
* Evaluate personal loan applications (e.g. car loans, home improvement, education) based on member documentation, affordability, and credit history.
* Conduct credit checks and financial analysis to assess risk and recommend loan approval or decline.
* Ensure all documentation is accurate, complete, and compliant with internal and regulatory standards.
* Ensure accurate daily collection, completion, scanning, and filing of all loan documentation.
* Assist in converting initial member loan queries into full, accurate loan applications ready for assessment.
* Maintain efficient processing times while upholding regulatory compliance and internal lending policies (including AML).
* Support the development of a member-focused lending service by contributing to team discussions and initiatives.
* Build good relationships and strong rapport with members.
Ideal Candidate
* A member/people first attitude, with a track record of creating an exceptional member experience.
* Great attention to detail and highly organised.
* Ability to work as part of a team with excellent interpersonal skills.
* Excellent communication skills (both written and verbal).
* An attitude and desire to learn.
Candidate Requirements
* Hold a minimum APA (Accredited Product Advisor); QFA is advantageous.
* At least 2-3 years working in a financial institution/financial services industry, with lending experience.
* Third level qualifications is a bonus.
Why Work with Us?
* Ample opportunity to grow in the financial services.
* Make a real impact on the community.
* Excellent benefits and a flexible work environment.
How to Apply
Get in touch with:
Shauna O'Connor directly or apply with your CV.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Finance
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