At Ballyseede Castle Hotel, we are passionate about exceeding our guests' expectations and delivering a truly memorable experience at every touchpoint.
We are currently recruiting a Hotel Receptionist to join our Front Office Team.
If you are customer-focused, professional, and enjoy working in a friendly, fast-paced hospitality environment, we would love to hear from you.
Requirements - Front Office / Reception Strong team player with a positive attitude Previous hotel experience is desirable but not essential Ability to work a flexible rota, including evenings and weekends Excellent multitasking and organisational skills High level of attention to detail Experience using Hotsoft PMS is an advantage Fluent English and confident communication skills Key Responsibilities Greet guests on arrival in a warm and friendly manner Communicating hotel services, facilities, and local information to guests Checking guests in and out efficiently and professionally Daily cashing up and balancing tills Managing guest queries and complaints in a calm, professional manner Completing shift handovers and briefings Coordinating with housekeeping, food beverage, and management teams Ensuring the reception area is welcoming and well presented at all times Benefits Competitive salary Friendly and supportive working environment Discounted hotel stays Staff meals provided Internal career progression opportunities Structured training and development plan Employee Assistance Programme Discounts across OIH RCOI hotel brands This is an excellent opportunity to build or develop your hospitality career in a prestigious 4-Star Castle Hotel known for its warm atmosphere and exceptional guest experience.