Business Manager – NARS – Brown Thomas Dundrum
Sophisticated, witty and effortlessly chic, NARS embraces individuality, providing the vivid colour and luxurious texture needed to express personal visions of beauty. As a Business Manager you will bring this vision to customers on the counter, honing customer engagement, driving sales and developing a passionate team.
Responsibilities
Inspire and motivate a small team to deliver exceptional customer engagement and build strong client connections.
Educate and develop team members to showcase NARS brand history and high‑performance formulas.
Take accountability for business performance, setting and achieving KPIs and sales targets.
Utilise networking and creative thinking to recruit new customers, secure brand loyalty, and expand sales opportunities.
Partner closely with the Area Manager, Education and HR teams to build a business plan and drive results.
Qualifications & Background
Retail management experience.
Strong background in artistry, ideally with a formal qualification.
Excellent communication skills and the ability to liaise effectively with Area Sales & Education managers.
Track record of driving KPIs and meeting sales targets.
Experience coaching and developing others.
Excellent communicator.
Benefits
30 days holiday, including bank holidays, increasing with service.
Generous discretionary commission scheme.
Contributory pension scheme – 5% employer contribution.
Generous product allocation & discount.
Enhanced parental allowance.
Life assurance up to double your salary.
Employee referral bonuses.
Access to Retail Trust.
Annual performance and development reviews.
Our Values
Think big.
Take risks.
Hands‑on.
Collaborate.
Be open.
Act with integrity.
Be accountable.
Appraise success.
Inclusion Statement
We are committed to fostering an inclusive and diverse workplace where all employees feel valued, respected, and empowered. We believe that a diverse workforce enhances our creativity, innovation, and overall success. We welcome applications from individuals of all backgrounds, regardless of race, ethnicity, gender, age, sexual orientation, disability or religion and are proud to promote a culture which supports and appreciates people from all backgrounds. We are always open to flexible working, part‑time arrangements and any adjustments you might need to get the best experience whilst at work. We are dedicated to providing equal employment opportunities and ensuring that our hiring practices reflect our commitment to diversity and inclusion. We are proud to be recognised as a disability‑confident employer and have a number of internal employee forums which promote advocacy for our teams. If you need any support or adjustments during your application, please get in touch with us and we will be happy to support you.
Equal Employment Opportunity
All applicants must have the right to live and work in the UK.
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