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Job Description
Are you a results-driven e-commerce professional with a passion for luxury branding and digital excellence? Join our dedicated team in County Kerry and play a pivotal role in expanding our prestigious skincare brand's presence across our key digital sales channels. We are a luxury, award-winning skincare brand known for our commitment to natural ingredients and exceptional customer experience. This role is central to our continued growth, focusing on the day-to-day management and strategic growth of our Shopify website and our Amazon marketplace.
Key Responsibilities: The Digital Architect. The E-commerce Executive will be responsible for the full lifecycle of our online sales channels, ensuring a cohesive and premium brand experience at all customer touchpoints.
Platform Management (Shopify & Amazon)
Content & Merchandising: Oversee all product listings, ensuring luxurious and on-brand content (copy, imagery, video) across both Shopify and Amazon.
Inventory & Logistics: Manage digital product inventory levels, coordinating closely with our operations team in Kerry to ensure accurate stock, smooth order fulfillment, and timely shipping/returns processing.
Pricing & Promotions: Implement pricing strategies and manage all online promotions/sales events in line with the brand's premium positioning.
Site Health & UX: For Shopify, ensure the website is fully functional, visually appealing, and provides a seamless, conversion-optimised customer journey. Troubleshoot any technical issues.
Amazon Performance: Manage Amazon Seller Central, focusing on Seller Rating, Buy Box presence, and implementing strategies to maximise visibility and sales velocity on the marketplace.
Growth & Optimisation: Performance Analysis: Utilise Google Analytics, Shopify reports, and Amazon data to track key KPIs (conversion rate, AOV, traffic, etc.). Provide regular performance reports to management.
Digital Marketing Support: Collaborate with the Marketing team to ensure e-commerce platforms are optimised for all digital campaigns (SEO, PPC, email, social).
Customer Experience: Monitor customer feedback, reviews, and ratings across all platforms, working to maintain a best-in-class service standard befitting a luxury brand.
Required Skills & Experience: 2+ years of hands-on experience in an E-commerce Executive or similar digital trading role, ideally within the beauty, luxury, or high-end retail sectors. Expert-level proficiency in Shopify (including app integration and basic front-end updates). Proven experience managing Amazon Seller Central (optimisation, FBA/FBM logistics, and listing compliance). Strong analytical skills with proficiency in Google Analytics and platform-specific reporting tools. A keen eye for detail and a strong appreciation for luxury brand standards and aesthetic quality. Excellent communication skills and the ability to work cross-functionally with marketing, operations, and external partners.
* This vacancy is suitable for Remote/Blended working
Career Level
* Experienced [Non-Managerial]
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