Assistant Manager - Galway
Assistant Manager required for a recognised market leader and innovator in sports retail.
The Manager is responsible for the stores' operations and sales performance and ensuring that the right people and products are in place to achieve and exceed Company expectations.
Key Responsibilities:
- Every aspect of the store's day-to-day operations, including sales, staff, customer experience, security, health and safety, stock, and resource management.
- Meet and exceed store targets and Key Performance Indicators (KPIs).
- Recruit, train, coach, and manage staff in accordance with company policies, ensuring fairness and consistency for all.
- Manage all cash, wage costs, budgets and systems administration as required (TMS, SAP, etc)
- Drive excellent Visual Merchandising in the store to engage, inspire and educate the consumer
- Ensure all in-store services are suitably staffed and promoted, e.g. footwear measuring, assisted selling, etc.
- Be security conscious in the store and stock rooms. Monitor potential shoplifters and follow security guidelines to deter pilferage and protect stock.
- Responsible for overall Health & Safety in store. Ensure all staff are fully trained and following company policies and procedures regarding Health & Safety
- Identify current and future customer requirements & develop additional non-direct business
- Ensure successful implementation of projects in line with company expectations
- Deliver excellent store standards consistently in line with business audit requirements
- Key holder and main call-out person in the event of alarm activation
- Provide cover for other stores as required.
- Any other activities as required to ensure the successful operation of the store
Qualifications, skills and experience:
- 2/3 years of retail management experience
- Excellent interpersonal, communication, people management and leadership skills.
- Passionate about the delivery of an excellent customer experience with an understanding of how this drives sales and affects the bottom line
- Experience in Visual Merchandising is desirable
- Strong product knowledge
- Proficient IT knowledge, including Excel, Email, and SAP.
- 3rd Level Business/Retail Management Qualification beneficial but not essential
For further information, please apply today.
Retail Manager, Assistant Retail Manager, Sales Manager, Team Lead, Department Manager, Galway, Sports Sales