Cash & Trade Processing Intermediate Analyst
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Overview
WorldLink is Citi’s primary cross-currency payments capability, enabling clients to efficiently and seamlessly make payments from their primary functional currency account(s) to beneficiaries in over 135 currencies. WorldLink facilitates cross-border payments and is coupled with an embedded FX capability. WorldLink Payment Services helps clients improve operational efficiency and offers a choice of payment methods, such as Funds Transfers, ACH, Cheques, Instant Payments, Wallets & Card payments. WorldLink addresses client challenges including local country regulations, managing beneficiaries, FX exposure, efficiency, automation, and centralization and control.
Role Overview
The primary role will be FX Back Office and related projects. WorldLink Treasury Operations (TROPS) provides back-office control and support for the WorldLink Foreign Exchange Utility. TROPS works with Buffalo, Dublin and Singapore foreign currency traders to ensure FX delivery requirements are met, audit controls are adhered to and support functions are carried out. This role requires a comprehensive understanding of the WorldLink Product and the key Operational functions required to support the Business such as FX Back and Middle Office, Client Onboarding & Centricity, Network and Reconciliations.
What you’ll do
* Support & Processing Functions:
o Funding & FX Confirmations
o Tertiary/Exotics currency processing
o Back value claims & Cancellations
* Query Management & Oversight:
o Exhibit strong knowledge and expertise in the products, payment offerings and capabilities
o Manage, review and respond to queries, timely escalation of key issues to the senior manager, manage client expectations by providing updates & timelines for resolution/completion
o Considered an SME across the Business with regards to Products supported and provide solutions to teams
* Stakeholder Management:
o Develop strong relationships within management across the Business along with all stakeholders at Citi
o Investigate root-cause of issues and escalate to senior management
o Engage proactively with internal stakeholders (e.g., product teams, technical support, sales) to address operational challenges and improve service delivery
* Risk & Control:
o Assess risk when decisions are made, safeguarding Citigroup, its clients and assets
o Drive compliance with applicable laws, rules and regulations, adhere to Policy, escalate and report control issues with transparency
o Identify process improvement opportunities and communicate to management
What we’ll need from you
* Experience in SWIFT, payments, FX or other related functions in the financial services industry
* Track record leading projects
* Strong analytical skills to evaluate complex issues, activities and processes
* Excellent communication skills
* Proven proficiency in Microsoft Office, particularly Excel, PowerPoint, and Word
Qualifications
* 6-10 years of experience in cash and trade operations in a similar industry
* Effective verbal and written skills
* Effective communication and analytical skills
* Demonstrated subject matter expertise in one or more areas of Cash and Trade Operations
What we can offer you
By joining Citi Dublin, you will be part of a business casual workplace with a hybrid working model (up to 2 days at home per week), a competitive base salary, and additional benefits. Citi is committed to ensuring the workplace is inclusive and supportive for all employees.
Equal Opportunity
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.
Job Details
* Job Family Group: Operations - Transaction Services
* Job Family: Cash Management
* Time Type: Full time
* Seniority level: Not Applicable
* Employment type: Full-time
* Job function: Other
* Industries: Banking, Financial Services, and Investment Banking
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