Accommodation Assistant
Job Information
Location: Naas, County Kildare, Ireland
Client / Employer: Occupop
Job reference: 685259d6e746a7edf905b085adafd936
Posted: 20.05.2026
Key Requirements
Must be flexible with hours Monday to Sunday.
Highly motivated with a positive attitude.
Focused, organised and passionate about delivering a great customer experience.
Responsibilities
Cleaning of bedrooms, bathrooms and public areas in line with company procedures.
Servicing and cleaning of all public areas, including public toilets, reception, conference and function rooms.
Checking of equipment in all public areas and bedrooms (e.g., TV fixtures and fittings) and reporting any required repair to the housekeeping office, Supervisor/Manager.
Ensuring general enquiries are promptly dealt with and referring guest complaints to the Accommodation Supervisor/Manager.
Dealing with lost property in line with company policy.
Maintaining your department and stores in a neat and tidy fashion at all times.
Communicating regularly with the Accommodation Manager regarding the status of rooms, public area cleanliness and other issues that may arise.
Carrying out all duties and abiding by the standards, procedures and policies adopted by the hotel.
Working in a friendly, professional manner and following the dress code.
Reading and understanding all procedures set out in the Standards of Operation (S.O.P) Accommodation Manual.
Benefits
Professional Growth & Development – ongoing training and upskilling opportunities to support career progression, with external and internal programmes provided.
Complimentary Leisure Centre Membership – full access to leisure facilities, including all offered classes, sauna, jacuzzi and swimming pool.
Exclusive Employee Rates – discounted stays at FBD Hotels & Resorts, including five hotels in Ireland and two in Spain.
Health & Wellbeing Support – access to the Employee Assistance Programme and a range of wellness initiatives.
Insurance Discounts – affinity rates on home, car, and travel insurance through FBD Insurance.
Free On‑Site Parking – hassle‑free and secure parking available for all team members.
Meals Provided on Duty – fresh and nutritious meals provided while you work, with unlimited tea and coffee during shift hours.
Employee Referral Programme – recommend great people and earn rewards through a referral incentive scheme.
Team Social Events – regular events that bring the team together to relax and connect outside of work, including summer parties, staff sports days, team building activities, and an annual Christmas party.
Flexible Scheduling – shift patterns designed to support a healthy work‑life balance.
Positive Team Culture – a welcoming, inclusive and diverse environment that values teamwork, respect, and recognition.
Recognition Programmes – monthly staff recognition celebrations, GEM awards, quarterly manager awards, and other recognition for individual or team milestones.
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