Our prestigious hotel, Limerick Strand Hotel, a member of the MHL Collection, is seeking a dynamic Hotel Manager to join our team. The benefits you will enjoy: Attractive Salary Meals on Duty Free Car Parking on site Educational Assistance Programme Bike to Work Scheme Staff/Family & Friends Discount in all hotel Properties Reduced Membership Cost at our onsite Leisure Centre Employee Assistance Programme Pension Scheme Additional Annual Leave Days Health & Wellbeing Contribution The Role: Operations Responsible for the day to day operation of the hotel and ensuring the hotel delivers the highest level of product & highest levels of service standards. Responsible for all operational HODs; and also for the supervision of all other senior managers in the absence of the General Manager. Manage and provide leadership to the Deputy General Manager, ensuring alignment with hotel standards and operational goals. Effective communication with management via daily & weekly meetings, one on one meetings, daily/weekly/monthly sales meetings. Interacting with guests regularly and obtain guest feedback directly. Manage the Food & Beverage Managers on developing the food & beverage product including signing off on all menus, service changes, promotions, etc. Ensure the hotel F&B product & service is to the highest standard at all times. Overseeing the monthly management roster. Give each of the duty management team responsibilities. Working with the Rooms Division Manager to ensure complaints are being dealt with appropriately and that recurring complaints are being addressed. That the hotel online reputation continues to improve. Ensuring the property is maintained to a high standard and the routine maintenance programme is being implemented. Working with IT department ensuring that I.T. systems are functioning as required for the business. Ability to delegate work and strong organisation system is key to this role. Preparing the property each year for the property audits including food safety, EHO & health & safety. Driving Green initiatives and assisting the Sustainability Manager in their role. Financial Putting together the annual business plan & budget in conjunction with the general manager, finance department and sales & operations teams. Completing 3 month forecasts each month with the General Manager and updating the weekly forecast and sending this to heads of department. Briefing all managers on the weekly financial results and areas for improvement. Ensuring payroll is kept within budget and that expenses are kept within budget. Reviewing department efficiencies for any department where payroll is consistently over budget. Assisting the General Manager in implementing the Capex programme via obtain quotes, overseeing the implementation and ensuring we keep within budget. Ensuring stock takes are being carried out monthly or in line with agreed schedules. Investigating issues with GPs/expenses are not performing. Ensuring that there are good stock control & security measures in each department. Working with the Food & Beverage Manager, ensuring that all new menus are costed and that all beverages are achieving the required GP. Regular competitor analysis is carried out for F&B pricing. Going through the discount & cash discrepancy reports weekly and addressing any issues with heads of department as appropriate. Human Resources & Training Working with the HR Manager to ensure all statutory training is carried out such as manual handling, fire training, food handling, allergen training, chemical training, HACCP, Pool Management, responsible serving of alcohol, first aid etc. Working with the department head managers to ensure operations training is carried out thoroughly with new employees in each department and that refresher training is taking place regularly. Developing heads of department, duty managers & supervisors through training. Identify training needs & skill gaps and plan training as appropriate. Develop succession planning for departments in conjunction with the General Manager. Ensuring that there is effective communication between management and employees via department meetings at least every two months, quarterly employee representative committee meetings. Ensuring that job chats and disciplinary procedures are carried out correctly & as appropriate. Recruitment of all operations management & supervisor positions. Ensuring that all employees receive annual appraisals. Carrying out appraisals with heads of department annually and completing job chats every 6 months or more often if required. Giving each head of department goals & targets for the next period at their appraisal. Health & Safety Ensuring the hotel is compliant with all health & safety and fire regulations. Ensuring the property is always prepared for annual fire inspections, Food Safety inspections and H&S audits. Ensuring the kitchen and food & beverage departments are compliant with all HACCP regulations and that any issues highlighted by the EHO are addressed. Pool Management standards and the water system risk assessment policies are fully implemented. That risk assessments are carried out on employees who are pregnant or who may have acquired a health condition or disability. That accident/incident reports are filled out correctly and reported to the insurance company as appropriate. That annual maintenance contracts are managed in line with MHL Guidelines Sales & Marketing Attend the weekly sales & rooms meetings and support the hotels sales manager in all sales related initiatives. Support the hotel revenue manager and ensure that room yield is being maximised on a day to day basis. That the F&B are being promoted strongly both in house and in the local market. Working with the Sales Team, signing off on any discounts on wedding packages. Ensuring the hotel retains its market share for weddings. That hotel website and social media are constantly up to date and advising sales & marketing of any issues. Meet clients as required and represent the hotel at business events as required. Skills: Hotel Operations Strong Leadership Skills Organisational Skills Project Planning Business Acumen Hotel Financials Knowldege Benefits: Discounted Gym Membership Additional Annual Leave Healthcare Contribution Pension Scheme Complimentary Car Parking