Support Worker - Residential & Community Services Location; Limerick Reports To; Team Leader / Service Manager Contract Full-time / Part-time Permanent Working pattern: Days/Nights/Weekend rotation Job Purpose To support individuals across residential and/or community settings with activities of daily living, education, leisure, employment and independent living skills. The role empowers service users to live independent, meaningful lives in line with their person-centred plans and HIQA national standards. This role provides opportunities to develop skills and experience that may support future progression, subject to service need, performance and demonstrated readiness. Key Responsibilities Empower service users to live fulfilling and independent lives. Support the development and delivery of person-centred plans / individual support files. Act as Key Worker as assigned, taking the lead as advocate, liaising with families, arranging appointments, developing and implementing goals, and maintaining documentation. Provide personal and intimate care, respecting privacy and dignity at all times. Provide physical assistance in line with Patient Manual & Handling training. Administer medication in line with policy and procedure. Transport service users to access community activities, appointments, and daily living requirements. Support daily household duties (e.g., cooking, laundry, cleaning, shopping) and contribute to upkeep of services. Support service users with managing daily finances and ensure safekeeping of service user and house monies. Develop community partnerships to foster active citizenship and engagement in line with service user goals. Complete all daily documentation accurately and promptly. Report and record all safeguarding concerns, allegations, accidents, and incidents in line with policy and legislation. Maintain professional communication and relationships with service users, families, colleagues, and stakeholders. Implement safe work practices, follow daily planner tasks, and report potential hazards. Positively and actively engage in team meetings, supervisions, training, and team events. Work flexibly across a 24/7 service model, including day, evening, weekend, and outreach supports. Uphold company policies, professional standards, and values at all times. Essential Criteria QQI Level 5 in Health Care, Social Care or related discipline. Experience (work or placement) in social care/disability settings. Experience supporting activities of daily living. Ability to follow care plans and maintain records. Strong communication and teamwork skills. Desirable Full clean driving licence. Experience with medication administration. Skills: Community Support Worker Residential Support Worker Caring Support Worker Professional Support Worker Personal Support Worker