Leisure Club Receptionist Glenroyal Hotel & Leisure Club The 4-star Glenroyal Hotel & Leisure Club is seeking a customer-focusedLeisure Club Receptionistto join our fantastic team. Conveniently located just a short stroll from Maynooth town centre and only a 25-minute drive from Dublin City Centre, the Glenroyal Hotel is easily accessible via national rail and bus services. Role Overview: As a Leisure Club Receptionist, you will be the first point of contact for our members and guests. You will be responsible for providing a warm welcome, ensuring smooth day-to-day operations at the leisure club reception, and delivering excellent customer service. You must be available to work 3 days during the week and at weekends. Shifts are full shifts so won't suit someone looking for evening and weekend work only. Main Responsibilities: Meeting & greeting customers in a professional & friendly manner Register new members and handle membership queries Answer and manage incoming calls promptly and professionally Checking in & out members and guests Responding to all customer queries & requests Handle and resolve customer complaints where appropriate Work closely with other team members to ensure a smooth operation Skills & Experience Requirements: Excellent written and spoken English Minimum 1 year experience working at a busy reception Strong administration and organisational skills Team Player with a positive attitude Demonstrated commitment to delivering outstanding customer service Fitness instructor/lifeguardqualification is an advantage Flexibility to work a variety of shifts, up to 5 days over 7 We offer great team benefits including: 1 paid volunteering day per year Free on-site parking Complimentary gym membership Free tea/coffee from Shoda Café on shift Paid birthday leave each year Additional annual leave days based off length of service Daily meals and snacks in canteen Internal/external training provided Staff discount across hotel amenities Staff canteen, changing room & shower facilities If this sounds like the right fit for you, wed love to hear from you! Skills: First Training Cash Handling System Knowledge