Overview
eir business talent are currently seeking applicants for a Unified Communications Telephony Engineer. This is a day rate contract position located with our client in Dublin 1. This is a fully on-site role.
We are seeking an experienced Unified Communications / Telephony Engineer to lead a critical migration project from CISCO (Jabber) to Microsoft Teams Cloud Telephony. This role requires deep expertise across both CISCO and Microsoft ecosystems.
What You'll Be Doing
1. Leading an initial pilot migrating both the IT Service Desk and State Claims Agents desk from CISCO to Microsoft Teams.
2. Assisting in the management and support of 70+ conference rooms.
3. Building out the Microsoft Teams Cloud telephony infrastructure (tenant access in place, but environment not yet built).
4. Supporting and stabilising legacy CISCO systems, including Session Border Controllers and ensuring HA (High Availability) validation.
5. Overseeing telephony-related Disaster Recovery planning and implementation.
6. Addressing urgent issues with Expressway gateways, which are approaching end‑of‑life.
What We're Looking For
7. Strong hands‑on experience with both CISCO telephony and Microsoft Teams Voice.
8. Proven background working with SBCs, telephony migrations, and enterprise voice.
9. Senior‑level engineer or consultant capable of defining the roadmap and best‑practice implementation.
10. Ability to work onsite full‑time and take ownership from day one.
Ref: EBT