Job Title: Team Leader
We are seeking a highly motivated and experienced professional to assume leadership responsibilities in a dynamic sales environment.
The successful candidate will be responsible for leading and managing a team of sales professionals, ensuring that they provide exceptional customer service and maximize sales revenue.
Main Responsibilities:
* Lead and manage a team of sales professionals, providing guidance and support to ensure that they meet their targets.
* Ensure that all customers receive exceptional customer service, responding promptly to their queries and resolving any issues.
* Maximize sales by ensuring that the store is well-merchandised, stocked, and visually appealing.
* Conduct regular checks to ensure that all products are in date and accurately labeled.
* Monitor and control stock levels, reporting any discrepancies to management.
* Be aware of local competitor activity and inform management of any changes or new developments.
* Understand and ensure that all staff are adhering to Health and Safety at Work Policies & Procedures.
Requirements:
* Previous experience as a team leader or similar role.
* Excellent leadership and communication skills.
* Ability to work independently and as part of a team.
* Strong attention to detail and ability to multitask.
* Knowledge of wine and spirits products.